Four plans. Doers pay - viewers never do.
sneck charges per seat for the people who close work. Read-only viewers and
project guests are free on every plan, forever - that's not a promo, it's the
pricing model.
Free
$0
forever - unlimited members, viewers and guests
Everything one crew needs to close work - capped where growth starts.
-
✓
250 issues
-
✓
1 team
-
✓
3 custom fields
-
-
Saved views - personal only
-
-
SSO (OIDC) login
-
-
SCIM provisioning
-
-
Audit log
-
-
REST API + MCP
-
-
Org data export
-
✓
Attachments up to 10 MB
Team
Most popular
$8
per doer / month - viewers never billed
SSO included, more teams, and the audit trail - no sales call required.
-
✓
Unlimited issues
-
✓
5 teams
-
✓
20 custom fields
-
✓
Saved views - personal + org-shared
-
✓
SSO (OIDC) login
-
-
SCIM provisioning
-
✓
Audit log - 30-day retention
-
✓
REST API + MCP
-
✓
Org data export
-
✓
Attachments up to 25 MB
-
✓
Priority support
Pro
$15
per doer / month - viewers never billed
Unlimited everything, SCIM provisioning, 90-day audit.
-
✓
Unlimited issues
-
✓
Unlimited teams
-
✓
Unlimited custom fields
-
✓
Saved views - personal + org-shared
-
✓
SSO (OIDC) login
-
✓
SCIM provisioning
-
✓
Audit log - 90-day retention
-
✓
REST API + MCP
-
✓
Org data export
-
✓
Attachments up to 50 MB
-
✓
Priority support
Enterprise
Single-tenant option
$30
per doer / month - viewers never billed
Compliance-grade retention, SCIM, enforced SSO, single-tenant option. Data processing agreement available.
-
✓
Unlimited issues
-
✓
Unlimited teams
-
✓
Unlimited custom fields
-
✓
Saved views - personal + org-shared
-
✓
SSO (OIDC) login
-
✓
SCIM provisioning
-
✓
Audit log - 365-day retention
-
✓
REST API + MCP
-
✓
Org data export
-
✓
Attachments up to 100 MB
-
✓
Enforced-SSO option
-
✓
Configurable audit retention (1 yr default)
-
✓
Priority support
The always-free floor: every plan - Free included - carries
unlimited members, unlimited read-only viewers, and unlimited project guests at
$0. A seat is a doer (owner, admin, or member); the moment someone only needs to
watch, they stop costing anything. Invite the whole company to read.
Questions worth answering plainly
SSO at the Team tier - really?
Really. SSO (OIDC) ships on Team at $8/doer/month - no "enterprise" gate, no
demo call, no procurement dance. Some trackers hold SSO hostage five price
tiers up; we think login is table stakes the moment a company has an IdP.
SCIM provisioning and enforced SSO arrive at Pro and Enterprise.
What happens when Free hits its caps?
Nothing breaks and nothing is deleted. At 250 issues, one team, or three
custom fields, Free simply stops growing - creating the next one shows a calm
note pointing here. Upgrade and it continues mid-sentence; the audit trail
(Team+) records the change.
What exactly is a doer seat?
Owners, admins, and members - everyone who writes. Seats true-up to reality:
checkout starts at your current doer count, never fewer, and Stripe's portal
manages quantity from there. Viewers and guests are never seats.
Can I change plans later?
Any time - Stripe's customer portal handles upgrades, seat counts, and
cancellation. Downgrading re-applies the lower tier's caps on the next write;
data is never deleted, only growth pauses where the plan says.
What's single-tenant?
Enterprise can run sneck as a dedicated deployment - its own database and
boundary, license-key activated, with 1-year (configurable) audit retention,
enforced SSO, and SCIM. Same product, your metal.
Is the API free?
The REST API and MCP server are on paid tiers - agents file issues like
teammates, and like teammates they need a plan with a seat. The local-first
board, keyboard flows, and viewers stay free.